SHIPPING & RETURNS
Does Minced Milk Ship overseas?
Yes, we ship all over the world. Shipping costs will be applicable and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on your location. We offer next day shipping in Europe. After the order is placed it generally takes 3-5 business days to arrive. Overseas deliveries can take anywhere between 2-3 days to be shipped and will arrive between 7-16 days. Delivery details will be provided in your confirmation email.
Is there a way for me to track my order?
Once an order is placed, you will receive an email confirmation immediately. If you do not see an order confirmation in your inbox, please make sure to check your junk/spam folder. If you fail to see an order confirmation in your inbox or junk mail, please contact us as the wrong email address may have been entered. It happens way more often than you think!
Can I return my product?
- We currently do not accept returns but please feel free to contact us if you have any concerns! We'd be more than happy to help you!
- All orders are packaged in perfect condition. If there is a problem with your order, such as an item missing or damaged, please email us within 3 days with a detailed description and pictures.
- We are not responsible for any orders once the package has been delivered to its destination, such as theft or damages caused to the items after possession. We aim at making sure that our products are loved by our clients, but if you feel like returning an order, we can not accept it due to the fragility of our product. For more info about this please send us an email here
If I placed an order, can I cancel it?
Yes, cancellations can be made to an order at firstname.lastname@example.org